GMR Delhi, Hyderabad airports receive ACI World’s ‘Voice of Customer Recognition’
February 09, 2021
A file picture of Delhi airport - V V Krishnan×
Lauded for efforts to listen to passengers, engage and gather feedback to understand their needs, and ensure customers’ voice was heard during the Covid-19 pandemic
GMR-run Indira Gandhi International Airport (IGIA) in New Delhi and Rajiv Gandhi International Airport (RGIA) in Hyderabad have received the ACI World’s (Airports Council International) ‘Voice of Customer’ recognition.
Both the GMR-run airports have been recognised for their continuous efforts to listen to their passengers, engage and gather feedback to understand their needs and ensure customers’ voice was heard during the Covid-19 pandemic in 2020.
Passenger caught with half a kilo gold at airport
Karachi
February 9, 2021
Officials of the Pakistan Customs Collectorate deployed at Jinnah International Airport have arrested a passenger with gold worth Rs4.8 million. Irfan Ali, a spokesman for the customs, said on Monday that the personnel were screening passengers coming via flight QR-604 from Qatar to Pakistan.
During the process, they had a suspicion on a passenger and told him to pass through a walkthrough gate. As he walked through the gate, the customs staffers were alerted to some suspicious items on him.
The officials thoroughly searched the passenger, and this led to the discovery of 500 grams of 22-carat gold worth Rs4.8 million. The passenger, who is of Pakistani origin, was arrested and produced before a court for remand the following morning.
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